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Digital Reference Services, Purdue Libraries and School of Information StudiesThis week, users of Purdue University Libraries and School of Information Studies’ website may have noticed a new feature, Proactive Chat. The service is now available via the home page and Primo (the interface to search the Purdue Libraries’ collections). Proactive Chat will pop out once during a user’s visit to the Purdue Libraries and School of Information Studies’ home page or Primo. Patrons can use the service to ask questions about Purdue Libraries and School of Information Studies’ collections and resources.

The debut of the new feature coincides with the celebration of the “Sweet 16” birthday of Purdue Libraries and School of Information Studies’ “Ask a Librarian” digital reference service.

Join Purdue Libraries and School of Information Studies staff for the celebration from 9 a.m.-noon Thursday, April 25 to enjoy free cookies just outside of the Humanities, Social Science, and Education (HSSE) Library in Stewart Center (west entrance), where more information about the digital reference services will be available.