Category Archives: Services

More DigRef Questions Due to Ask-a-Librarian Pop Out Tab

By Frances Christman and the DigRef Team

This past June, a little pop out appeared on the Library’s homepage. Just a little pop-out. “Ask Us” (see upper right corner of image below).

Digital Reference via Purdue University Libraries and School of Information Studies

Nothing big, nothing with bell and whistles… just a little “Ask Us” tab showing up on your screen.
Suddenly, questions appeared in our queues—A LOT more questions, to the point that we are now staffing double shifts on certain days of the week to answer the amount of questions we receive. Compared to the previous years, the number of questions have DOUBLED.

Ask-a-Librarian DigRef Service, Purdue University Libraries and School of Information StudiesWe are visible. We are present. We are available!

It was just a little pop out… but oh, what a BIG difference it has made!